Terms & Conditions

These Terms and Conditions apply to all courses and services provided by SOL CLARO.

1. Courses and Modalities

SOL CLARO offers group and individual Spanish classes, available online and in person in our classroom.

2. Class Duration

Class duration is specified at the time of booking (45, 60 or 90 minutes, depending on the course).

3. Materials and Recordings

Educational materials are included in the courses.
Classes may be recorded for educational purposes. Access to recordings is limited to enrolled students.

4. Attendance and Missed Classes

Students are responsible for attending scheduled classes.
Missed classes are not refundable and cannot be rescheduled unless otherwise stated.

5. Behavior and Participation

Respectful behavior is required at all times.
SOL CLARO reserves the right to remove any participant whose behavior is inappropriate or disruptive.

6. Image, Audio and Recording Use

Classes may be recorded or photographed for educational and internal purposes.
In some cases, images or short recordings may be used for promotional or communication purposes.

SOL CLARO will always respect the privacy of students.
If a student or legal guardian does not wish images or recordings to be used for promotional purposes, they may inform us in writing at any time.

7. Changes and Cancellations

SOL CLARO reserves the right to modify schedules, teachers or course formats when necessary.

8. Intellectual Property

All materials provided are the intellectual property of SOL CLARO and may not be shared, copied or distributed without permission.

9. Acceptance of Terms

By booking or participating in any course, you accept these Terms and Conditions.

10. Payments and Payment Plans

Online payments are processed securely by Stripe through our order system, SureCart. SOL CLARO never stores your card details.

A payment plan is a fixed number of monthly payments for one course pack (for example 24 lessons in 3 monthly payments). The payments are charged automatically to the card used for the first payment and stop by themselves after the last one. If a payment fails, we will retry it and contact you. Lessons may be paused until the plan is up to date.

11. Free Trial Lesson

New students may take one free trial lesson with no obligation. If you decide to continue, the trial lesson counts as the first lesson of your plan.

12. Gift Vouchers

Gift vouchers are valid for 12 months from purchase, can be used once for any course on our website and cannot be exchanged for cash.

Last updated: September 2026. Privacy Policy · Terms and Conditions · Refund and Cancellation Policy